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Call us:

989-365-6099

Email us:

[email protected]

Write to Us:

9418 N. Derby Rd,
Six Lakes, MI 48886

Customer Review and Satisfaction Survey

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Post-Frame Engineered Building Project

Thank you for choosing our company for your post-frame building project. Your feedback helps us improve our engineering, construction, communication, and customer service. Please rate your experience and provide any comments you would like us to review.

    Project & Contact Information










    Sales and Planning

    1 Poor  ·  2 Needs Improvement  ·  3 Satisfactory  ·  4 Good  ·  5 Excellent  ·  N/A Not Applicable

    Our team understood your building needs.

    The proposal and pricing were clear.

    Building options and materials were explained clearly.

    Questions were answered promptly and professionally.

    The contract, project scope, and exclusions were clearly explained.

    Engineering and Design

    The building design met your intended use and expectations.

    Drawings and specifications were clear and accurate.

    Change orders were handled effectively.

    Doors, windows, ventilation, insulation, and other features were positioned appropriately.

    Permit and code-related requirements were addressed satisfactorily.

    Construction Experience

    Construction began within the expected timeframe.

    The construction schedule was communicated clearly.

    The crew was professional and courteous.

    The job site was kept reasonably clean and organized.

    Changes, delays, and unexpected conditions were communicated promptly.

    Construction was completed within the expected timeframe.

    Workmanship and Building Quality

    Overall structural workmanship met your expectations.

    Posts, trusses, framing, girts, and purlins appear properly installed.

    Roofing, siding, trim, and fasteners were installed neatly.

    Doors and windows operate properly.

    Interior finishes and concrete work met expectations, if applicable.

    The completed building is weather-tight and free from visible leaks.

    The final inspection and project closeout were handled professionally.

    Communication and Customer Service

    Our team kept you informed throughout the project.

    Calls, emails, and messages were answered promptly.

    Concerns or problems were addressed fairly and professionally.

    Change orders and additional costs were explained before work proceeded.

    Warranty, maintenance, and building-care information was explained clearly.

    Overall Satisfaction

    1 Did not meet expectations  ·  2 Partially met expectations  ·  3 Met expectations  ·  4 Exceeded expectations

    Overall quality of the completed building

    Overall value for the price

    Overall project management

    Overall experience with our company





    5


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    Customer Comments

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    Customer Approval